3 Ways to Create High Impacting Marketo Campaigns within Leftover Budget

Is it necessary to allocate hefty portions of your marketing budget to create high-impact campaigns? On the contrary, we’ve found that it’s the painstaking planning and mapping of strategies that can attract more engagement and revenue from a marketing program. Not surprisingly, we have helped many of our clients in creating marketing campaigns, even in leftover budget – and those have turned out to be even more effective than those that required extensive budget outlays.

To find out which strategies will be more effective for reaching your business goals and enhancing your brand, we recommend starting your campaign with a thorough audit of your marketing activities and deployment. The auditing process should begin with collecting data and insights to attain utmost optimization of Marketo campaigns. Perform meticulous audit of all your Marketo deployment, assets, programs, third-party apps integrated to Marketo. Also perform thorough health check of your Marketo database to avoid running your campaign on bad, invalid or duplicate data.

This information will give you the baseline that you need in order to start reaching out for some of your higher priority goals.

How do you start? Here’s how we begin to map the layout of some of your best ROI-generating Marketo campaigns.

#1 Evaluate your Marketo Email Preference Centre (EPC)

An email preference center assists marketers in alleviating the unsubscribe risks by decreasing the unsubscribe rate as much as by 56%. While creating a Marketo email preference center to accomplish these specific goals, you will need to:

  1. Enable your subscribers to control the preferred frequency rate of emails they want to receive.

  2. Enable your subscribers to select their preferred topics of emails they want to receive.

  3. You need to build several email subscription types targeted to the specific segments and enable subscribers to select their preferred subscription types.

  4. Detail all the email subscription types you create by describing the usefulness and type of content they will receive through emails and the frequency in which they will receive.

  5. Clearly specify to your subscribers why they are receiving their emails.

  6. Clearly specify why they find your content engaging, educational or enjoyable to explain the value of the email content.

  7. Ask your subscribers to communicate when they want or do not want the email content to include humor.

  8. Enable your subscribers to choose the options to unsubscribe and reactivate their subscription whenever they want.

It should be added that thinking through all of these options (above) will also help you to get a much better handle on your content marketing plans.

 #2 Make the most of Marketo Guided Landing Pages

Using the guided landing page option in Marketo is highly recommended to make the process of creating and managing landing pages easy. As the name implies, the guided landing page option will help your marketing team by guiding them through the creation of landing pages with templates. It also helps in applying Universal Tokens to landing pages when your teams need to update the copyright section in the footer area of the landing page.

#3 Automate your Blog Distribution

Wondering what else you can do with the leftover marketing budget for your Marketo campaign? Here is one more – you can leverage your leftover resources to promote newly released blog content or whitepapers through either email marketing or drip marketing campaigns. You can schedule and stream all the published blog articles in your intended time interval to promote them across specific segment of subscribers who have signed up to receive that specific type of email content via email preference centers.

If you are using a blog publishing or blog management platforms such as WordPress, Drupal, Typepad, or Joomla, then you can simply integrate it with the Marketo engagement platform to distribute and promote blogs through Marketo emails.

But wait, there’s more… you can also leverage you leftover resources to build advanced lead generation forms and enhance the user experience of your Marketo landing pages. You can also build Customer Referral models to improve customer success with the kinds of programs that come built in with Marketo engagement platform.

Another great way to reduce your Marketo budget is to cleanse and detox your Marketo Database to remove incomplete records, invalid data, duplicate data and other junk data by using Lead Dedupe option in Marketo.

Do you want to squeeze more revenues from your leftover marketing budget? Get in touch with our Marketo specialists to get creative, cost-effective ideas to create high impacting Marketo programs in limited budget at (408) 502 6765, at our email via services@ShowMeLeads.com or our social channels Twitter, Facebook, and LinkedIn.

Best Practices to Manage Different Types of Marketo User Roles & Permissions

The power of a Marketo marketing automation platform is immense and must be used carefully to ensure the security of the system.  Marketo administrators need to make a number of decisions on how to assign roles and grant permissions for various types of user roles. The Marketo platform requires admins to exercise caution when managing users, as it houses a large amount of data, including the kinds of updates on leads, accounts and contacts, similar to those in CRM systems.

Marketo offers several predefined roles that can be set up with varying level of access, depending upon the amount of access to the data that users will need. Marketo administrators can select the right type of roles according to the positions and responsibilities of users from the following list of built-in roles:

Admin User – This level of users are given permissions to all rights, across various parts of the system, including admin section.

Analytics User – users who need to handle the measurements and monitoring of the campaign are assigned with the role of this analytics built-in role. Permissions given to these roles are limited to the ‘Analytics’ section.

Marketing User – Marketers are assigned this role with permissions to throughout the system, minus the ‘Admin’ part.

Standard User – Similar to the ‘Marketing’ user role, standard users are also given permission to all parts of the application, except Admin section.

Web Designer – Web designers are given limited access to only the ‘Design Studio’ parts of the Marketo application.

All the user roles and permissions can be modified to change the areas of permissions as per the changing requirements of access to the application, except the Standard and Admin User roles. Administrators can also create other types of custom roles based on the specific requisitions and organizational structures of any company.

So, the question is how administrators can assign permissions to roles in Marketo?

The types of Permissions are tied to the particular types of roles and requirements to access on Marketo application. Before you assign permissions to any user roles, you need to consider following factors I your decisions:

Things to consider before setting permissions to roles:

  • The “Access” permission can be given to a role when any user just needs to view the programs or occasionally need to make some changes to some parts of the system.

  • Users can simply have the permissions to monitor or see when they are initially leaning how to create assets or make changes in any part of the Marketo application even if they do have the rights to make modifications or take any actions to those parts of the application. if any user make an attempt to access those assets or activities, they will soon be notified with a warning message stating the limited access given to them.

  • If any user role needs access to perform any specific actions such as, “Create” or “Delete”, that user must require the “Access” permission to the specific part of the application where they need to make changes or create any asset. Hence, if any user role in your organization needs rights to ‘Edit Campaigns’, they must be given the overall permission to access the ‘Marketing Activities’ parts of the application.

So, what type of permissions can be given to user roles in your organization?

Types of permissions Marketo enables administrators to assign to various user rules are:

  • Access Admin (you can make changes to different settings under the ‘My Account’ part of the Marketo application). This level of permissions include access to make changes  to any settings of any part of the application including Access Audit Trail, Access Audit Trail, CRM, Channels, Landing Pages, Email Admin, File Upload, Login history, Location, Objects, Activities, Munchkin, Sales Insight and many others.

  • Access API that limits ‘read-only’ permissions of users to ‘API Only Role’ depending on the type of API they need to access such as, Read-Only Activity, Read-Only Campaign, Read-Only Assets, Read-Only Activity Metadata, and various other types of read-only access along with ‘Approve Assets’, and ‘Execute Campaign’ permission.

  • Access Analytics access is given to specific user roles that need to access the ‘Analytics’ tabs, various types of reports, ‘Email Insights’ ‘Access Revenue Explorer’, ‘Delete Report’ and ‘Export Analytics Data’ unless they are unchecked to restrict access to that specific part of the application.

  • Access Design Studio permission is divided into access to Access Email, Access Email Template, Access Form, Access Image, Access Landing Page, Access Landing Page Template, Access Snippet, Access Social App to create, edit, delete and approve actions in these areas of the design studio.

  • Access Database enables user roles to view as well as make changes static or smart lists with permissions to Access Segmentation, Delete Person or Delete List, Advanced List Import, Edit Person, Export Person, Merge People, Import List, Import Custom Object, Run Single Flow Actions and View Opportunity Data.

  • Access SEO brings permissions to these two areas that are ‘Administered SEO’ and ‘Standard SEO’

  • Access Marketing Activities brings viewing permissions to different parts of ‘Marketing Activities’ tab across campaigns and campaign folders. With this permission, users can get permissions to actions such as, ‘Access SMS Message’, Delete SMS Message, ‘Approve SMS Message’, Edit SMS Message, Access Push Notification, Delete Push Notification, Edit Push Notification, Approve Push Notification, Activate Trigger Campaign, Access Awards, Clone Marketing Asset, Delete Marketing Asset, Import Program and List Import, Approve Email Program, Edit Marketing Asset, Edit Campaign Restrictions, and Schedule Batch Campaign.

  • Targeting and Personalization grants permissions to administer Web Personalization, Web Campaign Editor, CRE Campaign Launcher, CRE Campaign Editor, and Web Campaign Launcher.

  • Workspace Administration which helps assigning rights for ‘Admin access for a specific Workspace’ and ‘Move assets between Workspaces’ provided the permission to Workspaces is already unchecked.

  • Lastly, Access Mobile Application permission to enable users access to the Marketo mobile applications.

Do you need expert professional guidance and assistance to define specific levels of functionalities in your organization and how to manage various roles? We guide Marketo users with best practices to manage user permissions and also in-depth trainings on how to control, make changes and remove permissions assigned to any specific roles. Whether you need tips, best practices or guidance on Marketo user management, just say us ‘Hello’ by calling (408) 502 6765 or connect and chat with us via social channels Facebook, Twitter, and LinkedIn – we have it all you need.  

Why Upgrade to Marketing Automation?

Where do exactly email service providers fall short? Where do marketers need to upgrade to a more robust marketing platform? We have outlined some of the factors that may require you to upgrade to marketing automation.

What makes an email marketing campaign most engaging?

 

There are five factors that determine engagement level of email marketing campaigns and successful – these include:

1. Email must be made a credible communication:

Your email communications must be able to meet your subscribers’ expectations and relate their with your products/services – and consistency is the key in meeting subscribers’ needs and preferences.

2. Relevant communications

Only relevant email marketing campaigns will keep your audience hooked to your mails and increase their interest to open mails every time you trigger. So you need to inevitably deliver the right message or content, at the right time, to right audience, tailored to their interests.

3. More conversational, less promotional

Conversational email messages entice and engage customers more than batch and blast email marketing campaigns. Conversational messages strike a chord with the targeted prospects and buyers who find these emails more personalized and less promotional. That’s why marketers need to build their campaigns around the kind of conversational, personalized engagement programs than the typical kinds of batch and blast campaigns that email service providers (ESPs) and vendors offer. These lack the functionalities to enable marketers to initiate one-to-one communication. Though ESPs allow customization, two-way communications with consumers are not easy (and frequently not enabled) with these email marketing services.

4. Multi-channel communication

Make sure your emails are not standalone assets but, well-synced to other channels of communications, such as landing pages, web ads, social channels, banner ads and other channels and other mode of your interactions with your prospects and buyers. With prospects and buyers exploring diverse channels to seek information before they make a purchase, marketers also need to integrate cross-channel interactions with their email communications – traditional email service providers enable only a small level of integration with social channels, but all fail to integrate comprehensive cross-channel marketing communications.

5. In-depth insights

Make sure you have the right metrics in place to monitor and measure performance and effectiveness of email marketing campaigns. Many email service providers tie their comprehensive analytics and measurable metrics to expensive packages that most marketers cannot make use of these must-haves of email campaign musts.

On the other hand …

There are other reasons why vendors fail to create engaging email campaigns include their failure to deliver relevant solutions. Though ESPs may take into account the demographics of your targeted audience, they often overlook buyers’ behaviors and actions when they engage with information, any site or any offline sources. In that way, email service providers fail to connect, engage and establish relations with either new or existing customers.

This lack of automation functionalities is another limitation of email service providers which lead marketers to upgrade to email marketing automation platform. For example, for an event follow-up campaign with email service providers, you need to create two different campaigns, subscribers who attended and who have not attended by manually gathering information, since ESPs do not accumulate such data and send two different mails for both types of subscribers.

With so much valuable time wasted, why not repurpose it and use it to create fresh new strategies and content to engage those who have not attended your events?

So, what do you get with marketing automation?

Marketing automation platforms enable different types of email marketing campaigns, whether batch and blast, personalized campaigns, or real-time campaigns. The wide range of email marketing functionalities of marketing automation that ESPs do not offer include online forms, behavior tracking, social marketing, customer retention, landing pages, event management, campaign management, analytics, CRM integration, cross-selling and upselling, lead generation, lead scoring, lead management, relationship marketing and many more.

Additionally, marketing automation saves time and resources with automated and timely delivery by cutting down manual processes. The improved customer engagement combined with relevant content and messaging really helps accelerate revenue growth.

Need more reasons why upgrade to marketing automation from email service providers?

Here are four reasons:

1. Behavioral Targeting:

Behavioral Targeting is a must, to conduct more relevant email marketing campaigns. Marketing automation enables marketers to segment audience by building behavioral lists. These lists can incorporate data on demographics, browsing activities, history of social sharing, online purchase and transactional among others.

2. Customer relation boosting conversation:

Marketing automation lets marketers track where each prospect and buyer stands in the relationship with the business and lets them send relevant messages to their customers based on that analysis. In this way, marketers can optimize their conversations, which can last through stages of buying cycle and after purchase.

3. Comprehensive analytics:

Strategic and comprehensive analytics with marketing automation provides in-depth analysis of effectiveness of the campaign and scope of revenue growth from campaigns. This email marketing platform brings much more than open rates, bounce rates and click through rates to present essential tools that help understand marketers’ needs to measure engagement, scope of purchase, retention and various revenue metrics to measure the goal of the campaign.

4. Cross-channel Campaigns:

The cross-channel campaign functionalities of marketing automation platforms enable marketers to trace their prospects and buyers across various channels of digital marketing as they hop from one to another, in search of information. This email marketing allows companies to monitor their customers’ behaviors and activities on different channels and optimize campaigns according to the demographics, behavior, transaction history, social media usage, mobile usage, responses to ads and many others.

Additionally, a marketing automation platform puts its users many steps ahead of those who rely on simple email service providers by presenting a comprehensive lead management tools to score, nurture, manage and convert their leads into buyers. So, if you are stuck with your email service providers, you can lose your business to competitors who have already upgraded to abmarketing automation platform.

Are you thinking of upgrading to marketing automation? We can help you to assess your needs, and to assess what type of marketing automation program might work best for you. Call us at (408) 502 6765 or contact us via our social channels Facebook, Twitter, and LinkedIn.

Move Over Social Analytics – Boost Social Media Marketing with Predictive Analytics

We marketers like to play it safe, don’t we? Frequently we only buy or sign up for the things that are most highly recommended by our peers? That’s why social media influencers and advocates play a vital role in how we are influenced, and they also, through their own social media campaigns, are so effective in influencing the buying decision of targeted customers. If you hope catch the attention of some major influencers’ attention and increase their engagement with your brand, mere social media analytics won’t necessarily give you the kind of date you need to be found in the right place at the right time.

That’s where “predictive analytics” can best fit the bill. Predictive analytics can give you the right insights to find and communicate with engaging messages to have them do the talking for your business. And voila!

What is Predictive analytics?

Predictive analytics is one type of analytics that will enable you actually to predict things about future prospects and events. None of it simple. But common practices include statistics, modeling, data mining, artificial intelligence, and machine learning. All of these techniques enable marketers to observe and evaluate current trends. And based on these assessments, predictive analytics data can enable marketers to foresee prospects of gains or losses in the future.

Why use predictive analytics with social media?

Most social media and digital marketers still find themselves relying on the usual social media marketing analytics and practices. Approximately 70% of marketers still rely on posting social media ads. Some 65% were known to update their current events on business pages. And about 68% were found to listening to key influencers and prospective buyers and monitoring their activities on various social channels through targeted trends and hashtags.  About 59% marketers were known to try to stand out above and beyond the fray to offer incentives and freebies in order to entice their brand advocates. At that, only 32% social media marketers have adopted a more advanced and intuitive form of predictive analytics data to map the right social media strategy for future based on trends in current activities.

Major reasons of predictive analytics adoption by social media marketers

Shiny new technologies in social media:

Predictive analytics is one of the newest technologies to be adopted by social media marketers. Even though we’ve heard the phrase quite a bit in recent years, “predictive analytics” are still a relatively new concept in social media scene, and it’s still in the early phase of application — and it is worthy of your efforts in measuring and making data-backed predictive analysis in finding and foreseeing key brand advocates’ interests and engagements. Also, the wide range of features and functionalities that predictive analytics offer are still mostly unknown to marketers, and many struggle to figure out the best uses of these tools, to find and foresee key brand advocates’ interests and the prospect of engaging them in meaningful ways.

Stay ahead of the competition

One of the many reasons why social media marketers should use predictive analytics technology is to predict the market well in advance, to devise effective strategies and to compose the best content for their targeted advocates, in short, to stay one-up from their competitors. Predictive analytics enables marketers to search for upcoming trends (such as those on Twitter or Instagram), before the trend becomes popular. Today, most of marketers are following the same practices – monitoring the present trends and tags so that they can jump at the gun, tap the trend to communicate with their advocates and create campaigns around the trend. But with the appropriate predictive analytics at their disposal, they COULD be able to foresee trends and create strategies for campaigns and communications long before competitors could adapt their campaigns to those trends.

Predicting a trend would aid marketers in optimizing or creating new social media events, campaigns, and messages — and to be one of the first few brands to reach out in that way, especially to the targeted advocates who are following those trends. That’s how your campaigns will become more appropriate and refined than those of your competitors who don’t have predictive insights into these trends. And as a result, your brand advocates and users will both appreciate your campaigns — you’ll be ready with the right news, data, stories, or videos, and you’ll be among the first to score well with those trends and those tags.

What prospects want from the brand?

Since the early days of digital marketing, marketers have been spending money to analyze one thing the most – what their customers want – and to be able to become the first few to deliver quality products and services that are best aligned to their customers’ needs. That’s why today’s smart social media marketers are tapping the potential of predictive analytics in their social media campaigns – to be able to respond to trends well ahead of time, and more importantly, ahead of competitors.

More brands than ever (who are engaged in social media marketing) are planning to adopt predictive analytics for these reasons. Where will you be on the curve?

Greater campaign success

Predictive analytics provide useful information in developing products, campaigns and services that have greater potential for success, than their competitors. They enable marketers figure out what kind of content and information customers and prospects are interested in that segment and also, they will be able to monitor changing tastes and preferences of customers based on the insights from predictive modeling.

What is the best time to use predictive analytics?

Capture market during holidays

Especially during special seasons, holidays and occasions, brands can foresee the type of content and incentives customers will be most attracted to – this analysis will be pure gold as all marketers try to lead with their best deals, products and content in their attempts to gain greater market share and sales revenue. Holidays are the best time to explore new markets with a new lineup of offers and also to gain loyal customers once they gain confidence in their product and services – at that, predictive analysis tools help businesses measure and predict their upcoming interests in the next holiday season, based on the data on customers’ social media use and behavior, and how they are seeking recommendations from key influencers and their peers before making buying decision.

During their product launches:

Social insights obtained through predictive analytics can empower brands with loads of information that they can use in making the ideal and most engaging product launch plans. If your current (e.g. a VoIP product) product is aimed at small and medium business owners, you can make a search on predictive analytics tools by ‘#smallbusinesses’, ‘small office’, or VoIP to be able to reach for the right segment who are looking for the similar product and services on predictive analytics.

Special occasions:

Predictive analytics advice comes exceptionally handy in helping businesses to find out the market rush during special occasions and times of the year such as weddings, back-to-school, graduation days etc., when a specific segment of market becomes active in making purchases or calling the service providers in seeking support. Social searches made through predictive analytics tools will help search for the customers who need their kind of products and services.

Last but not least, brands can analyze customers’ sentiments by making use of predictive analytics for their social media campaigns. The sentiment analysis in predictive analytics tools takes in advanced technology, gives cues to help brands sort customers opinions whether that are “positive”, “negative”, or “neutral on social media scene. This insight aids in brands find out recent trends in consumers’ opinions on a specific product, service, campaigns or content.

What kinds of social media successes can you tell? Leave them in the comments below. Do you have questions about Predictive Analytics? Find out more. Call us at (408) 502 6765 or contact us via our social channels Facebook, Twitter, and LinkedIn to get professional assistance.